SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Home merchandise & Bedding Sets at Mr Home Stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.mrhomestuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Es ist wunderbar.
I love it! Went To Saratov 17 days. Packaged carefully, and high quality! Fully satisfied! Will order again
Very carefully packaged was perfectly realized. Thank You Very Much!
It's all very quickly, efficiently. Bright colors, rich
Great, perfect to pass time. Came before the two months to Peruvian. Upload photo when you finish
Goods sent very quickly) is the first to be honest) and come for 16 days before Tuly. packed very well, fabric on the roller. The colors can not say нарисую review and confirm)
Ooooooochen cool!!! Canvas excellent! Paint too! Thank you very much! just want to order more! ordered two paintings by payment. packed well for Roller special thank you! All rovnenkoe, no creases! it's fast, for a couple of weeks. track to track from start to finish, all the way home.
All it's fast, do not shed, canvas high quality. Paint not started yet. Later will add a.
The packing with respect (not to crush canvas) Thank you! Now open and cheers!, all bulet ok! N. A. Outdoor cap number прописа exactly. Color Paint-Super! Bright! Night will start to enjoy! THANK YOU!!!
Everything is fine. Seller sociable, sent the package quickly and PE it came for 15 days, well packed, it's safe and sound. Will definitely be more order from this store))
As always, all is fine, excellent canvas прогрунтован good numbers clearly, in stock have photos of the finished drawing 3 brush attachment for the finished work and bright colors, quality paint, not checked as checking them only in progress, packed well wrapped around the tube, in the process of delivery don't hesitated, Shipping 2 weeks throughout the track. Ready now publish in additional reviews. The first time order from the store and always all fine. Goods and seller advice.
stunning picture! высохшие not paint, not much important. very fast delivery 2 weeks. thanks to store.
I did not understand that i had to paint my self. I did not check the whole description.
came, my charming!!) came very fast, 10 days to less ярославской area. description all-match. paint brush all have. order more'll
it all, very like) разрисовывать'll)
description all-match. store not общалась
came pattern very fast, all is included. all bright paint, whole, протекли shipment when not the most important. thank you so much store,'ll more order)))
it is fast, thank you all is excellent.
all good, complete fabric, 3 brush, paint, with the picture of small
picture офигенная))) all like,'ll more order, fast shipping
bought a gift. looks dignified hope friend like. it's enough. all intact. thank you store!
excellent picture! canvas good quality перекрывают good paint. me not personally included brush special comfortable its use. numbering visible good.
it is 2, all is well packed, picture not strong even помылась, tassels 3, крепежки and have, then крепить to the frame, thank you!!!
fast, class, enjoy the fun of work колоссальное)))) please just paint bright. thank you store)
заказала a set of 21.06, received via the 29.06. москву delivery 8 days. very fast!! отслеживался order, it's all in perfect condition. packed all good. all numbers and all clear border. нарисую as, дополню feedback!