SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Home merchandise & Bedding Sets at Mr Home Stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.mrhomestuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfect for my daughters room.
The store sent the underwear immediately. The courier brought home, thank you very much. But quality linen for three, and the quality of the fabric and sewing.
Quality is very good. Bad only that pillow cases are very small. And so everything suits me
good
excellent goods.........Identical to the displayed picture
I am really satisfied with the product!! Beautiful and qualitative.
Fast equipment order administration and delivery. ABOUT a set can be will be after the first wash :-)
I enjoyed it. The quality is good. Color is great.
Good. As described
Going for a long time. THE normal package. Color bright, and that's fine.
Delight, I liked, beautiful, pleasant sleep on it) store super, I couldn't get through courier and a parcel sent back, but he contacted me and thanks to him I received your order. Taken straight to work)) Thank you, will order more!
Parcel arrived fast, about 2,5 weeks .. brought home the Courier! Thanks for the fast delivery and quality. No smell, no extra thread, very rich and beautiful pattern
Beautiful product and lovely feel. Would buy again!
У продавца заказываю второй раз, заказывала в прошлом году на день рождение мамы, и в этом году тоже. За год использования краска не поменялась , хорошое качество. Продавца советую.
заказ пришёл быстро.Бельё очень приятное и мягкое, не синтетика .
Set came, material thin, nice. Not only like the bed sheet without gum. The Manufacturer can pay attention to it. A set of cool, bright colors.
The main disadvantage-delivery! Sdek normally goes on foot, direct from China. The bed me sooo much!!! When underwear new, it is a little stiff and smooth, but after several washes, it becomes soft and fluffy. I have already set with Ali, it more than a year, all OK. Did not twisted, maybe there is a part of polystyrene, for me it is plus, it can not be withdrawn, do not lose their shape, does not fade. Size corresponds to. There are schools making, thread and the curves, but for me it does not matter!
05.10 ordered, received home for the 27. 10. quality fabric-soft-touch, soft, color same as ordered, size too! THE duvet cover at the bottom of the lightning! and then-поспим-learn!
Quality is not bad, but fine and a synthetic. No smell. Stitched good. After washing does not fade.
Linen like, blended fabric, there is cotton, about a percent 50. Only, the photo color виделся more brown, but in fact turned gray. Happy!
Great underwear!!! Delivered sdek so long (better by regular mail. Clothes advice!
gut
Underwear it fast enough, courier delivered to your home. The fabric feels soft, it is high quality, the duvet cover zipper, color rich. See how to use will be.
Underwear is good, the price is super. Seller recommend)
Fabric soft, high-quality welds. It was packed in two plastic bags, packaging theoretically not very reliable but came without damage.